True Refrigeration Repair

Common True Refrigeration Problems We Repair in Central Florida

True units are workhorses, but Central Florida is hard on commercial refrigeration. Kitchens run hot, back rooms are humid, and doors open hundreds of times a shift. Most True service calls we run for restaurants, bars and convenience stores in Clermont, Orlando and the surrounding cities come down to a handful of repeat problems. Here is what we see most often, and what usually causes it.

True Reach-In Refrigerators and Freezers (T-Series, STG, STA)

• Not holding temperature: The most common cause is a dirty condenser coil. Grease and flour dust clog the coil, the compressor runs longer and hotter, and the box slowly drifts warm. Other causes include a failed condenser or evaporator fan motor, a worn door gasket or a temperature control that is out of calibration.
• Evaporator iced over: When the coil inside the cabinet turns into a block of ice, airflow stops and the unit warms up even though the compressor keeps running. We check the defrost timer or controller settings, defrost heaters and terminator on freezers, door gaskets and door closers, because humid Florida air entering the box is often the root cause.
• Compressor running constantly or short cycling: This can point to an overloaded condenser, a failing start relay or capacitor, a bad control, or a refrigerant problem. We measure before replacing parts, so you are not paying for guesses.
• Water on the floor: Usually a clogged condensate drain, an overflowing drain pan, or a failed condensate pan heater or evaporator pan.

True Prep Tables and Sandwich Units (TSSU, TPP, TWT)

• Pan rail warm, base cold: The top rail is the hardest part of a prep table to keep cold. Common causes are a weak or failed rail fan, a dirty condenser, overfilled pans that block the airflow, and lids left open during slow periods. We check air temperature at the rail as well as in the base.
• Whole unit warm: A failed evaporator fan, an iced coil, a bad control or a compressor problem. Many prep tables sit right next to fryers and griddles, so heat from the line makes condenser cleaning even more important.
• Drawers or doors not sealing: Torn gaskets, bent drawer slides and loose hinges let warm air in and cause frost build-up on the coil.

True Glass Door Merchandisers (GDM, GEM)

• Glass fogging or sweating: In Florida humidity this is very common. Causes include failed door frame or glass heaters, worn gaskets and doors that do not self-close.
• Lights out or flickering: A failed LED driver, lamp or door switch.
• Not cold enough for product: Dirty condenser coils, blocked airflow from overstocked shelves, a failing fan or a control fault.

True Bar and Back Bar Equipment (TBB, TBR, TDD)

• Back bar coolers running warm: These units often sit in tight, poorly ventilated spaces under the bar. Restricted airflow around the condenser is a frequent cause.
• Draft beer dispensers pouring foamy: Often a cabinet temperature problem, a failing fan or a door that is not sealing.

We also handle the sealed-system side of True repairs, including compressor diagnosis, leak search and repair, and refrigerant recovery and recharge, in line with EPA rules.

Repair or Replace Your True Unit?

True equipment is built to last, and most True units we see are worth repairing. Fan motors, door gaskets, controls, start components and condensate parts are usually quick, affordable fixes. Sealed-system repairs cost more, and that is where an honest conversation matters. As a rule of thumb, we will tell you if a repair approaches half the cost of a new unit on older equipment, or if the cabinet itself is rusted, cracked or no longer sealing. You get a clear diagnosis and upfront price before any work begins, and the decision is yours.

True Maintenance Tips for Florida Commercial Kitchens

• Clean the condenser coil every 1 to 3 months. Kitchens with fryers or bakeries need it more often. This is the single best way to prevent breakdowns and lower your power bill.
• Check door gaskets weekly. Close a dollar bill in the door. If it slides out easily, the gasket is not sealing.
• Leave space for airflow. Do not block the front grille or pack product against the evaporator fan inside the cabinet.
• Keep the condensate drain clear. A slow drain often shows up as ice on the cabinet floor or water under the unit.
• Log temperatures. A unit drifting a few degrees warmer each week is telling you something before it fails during a dinner rush.

Before You Call: Quick Checks

• Make sure the unit has power and the breaker has not tripped.
• Check that the temperature control has not been bumped to a warmer setting.
• Look at the condenser coil. If it is matted with dust or grease, that is likely part of the problem.
• Open the cabinet and look for ice on the evaporator coil or a fan that is not spinning.
• Take a photo of the data plate with the model and serial number. It helps us bring the right parts on the first visit.

What to Expect on a True Service Call

Our technician checks temperatures, airflow, the electrical side and the refrigeration system, then explains what failed and gives you an upfront price. Common parts such as fan motors, gaskets and controls can often be replaced the same day. If a part has to be ordered, we tell you how long it will take and help you protect your product in the meantime.

More True and Commercial Refrigeration Resources

• True commercial refrigerator not cooling: causes and fixes
• Same-day commercial appliance repair in Central Florida
• Commercial ice machine repair
• Commercial appliance repair services
• Appliance repair in Orlando and Orlando refrigerator repair
• Other commercial refrigeration brands we repair: Beverage-Air, Turbo Air, Delfield and Avantco

Need a True unit fixed today? Book online or call/text (352) 757-0949.